To effectively schedule service calls certain information is required:

• Location
• Priority
• Date & Time of issue raised
• SLA agreements of customer groups
• Status of Issue

To gather this information can be time consuming, and then sorting and filtering information is challenging and frustrating.

What if you could have all this information from one map with a simple point & click interface? Now you can.

Our new software saves you time and allows you to quickly & accurately schedule service calls. We integrate your ERP or service support software with Google Maps.

In doing so, we the display:

• Location of each service call
• Time when the incident was raised
• Colour changes based on the time open vs the SLA agreement
• Different icons based on priority or innocent type

Once the marker is clicked, we can display more in-depth information such as:

• Customer name
• Customer address
• Issue information
• Customer Contact name & phone number

To find out more on this or how we can help automate your business processes call us today:  +353 1 4242420